| 1. |
The Club Reward Programme
(“CRP”) is valid from September 1, 1993 till
such period or periods as Diners Club (Malaysia) Sdn Bhd
(“DCM”) in its absolute discretion may decide
(“Promotion Period”). |
| 2. |
All valid DCM Cardholders
will be eligible to participate. |
| 3. |
| (a) |
Under the CRP, every
RM 1.00 spending by a Cardholder as defined in Clause
(4) herein any calendar month during the promotion
period will be awarded one point (“Point”).
A fraction of RM 1.00 spending of 49 sen and below
will be disregarded whereas a fraction of RM 1.00
spending of 50 sen and above till 99 sen will be
rounded off to a RM 1.00 spending and be awarded
one point . There will be no carrying forward of
a fraction of RM 1.00 spending in any calendar month
to any subsequent calendar month so as to gain one
point. |
| (b) |
Notwithstanding Clause 3(a) herein,
DCM may at its sole discretion introduce from time
to time other separate programmes which award points
under different mechanics and which may be reconverted
for redemption under the CRP subject to the terms
and conditions of these respective programmes. |
|
| 4. |
| (a) |
“Spendings”
shall mean all the charges processed by DCM and
incurred with any or all the Card (s) held by the
Cardholder under any or all valid Account Membership(s)
and reflected in the monthly Statement of Account
rendered to the principal Cardholder / corporation
/ firm / soleproprietorship / company (hereinafter
referred to as “Account Member”) during
the promotion period with the exception of those
listed herein. |
| (b) |
For the purpose of computing the
point eligibility of the Cardholder based on such
Cardholder’s Spendings, the following charges
and /or fees and / or entries as reflected in the
monthly Statement of Account for the promotion period
shall not be classified as Spendings of the Cardholder
:-
| i. |
Charges incurred
under the Travel Management Plan (“TMP”); |
| ii. |
Entrance and / or subscription
and / or renewal fees; |
| iii. |
Service charges and / or late
payment charges; |
| iv. |
All disputed spendings unresolved
as at the time of redemption of the points; |
| v. |
All debit and credit journal
entries; |
| vi. |
Cash advance charges and /
or cheque encashing charges; |
| vii. |
Stolen / lost / fraud card
charges; |
|
| (c) |
Notwithstanding Clause 4(a) DCM
reserves the sole right to
| i. |
determine the eligibility
of charge incurred by the Cardholder during
the promotion period as spendings for the
purpose of the CRP; |
| ii. |
exclude certain company or
corporate Account Members from participating
in the CRP. Companies which are not eligible
will be duly notified. DCM’s decision
under Clause 4 herein is final and conclusive
and no correspondence shall be entertained.
The Spendings by different Cardholders (Basic
& Supplementary) under an Account Member
cannot be combined for the purpose of the
CRP. |
|
|
| 5. |
| (a) |
The points entitlement
details of a Cardholder based on such Cardholder’s
Spendings for a calendar month during the promotion
period will be reflected in the monthly Statement
of Account to be rendered by DCM to the Account
Member for that same month; |
| (b) |
A Cardholder cannot transfer his
/ her points entitlements to another Cardholder
under the same or different Account(s); |
| (c) |
A Cardholder’s beneficiary
or successor in title shall have no claims on the
Points accumulated by the Cardholder; |
| (d) |
A Cardholder can accumulate and /
or combine his / her Points entitlements arising
from Spending as define in Clause 4(a); |
|
| 6. |
Subject to the terms and conditions
provided hereunder, the Cardholder may redeem the Points
earned by him / her for gifts and other benefits fixed
by DCM from time to time at its sole discretion provided
the Spendings in which the points are earned have been
fully paid. |
| 7. |
At the time of redemption
of the Points, the Account Member must not be overdue.
The Cardholder shall automatically forfeit his / her right
to redeem the gifts and other benefits if his / her Account
Membership becomes invalid whether voluntarily or otherwise
and for whatsoever reasons at any time during the promotion
period and up to the point of collection of the gift(s)
redemption of the benefits notwithstanding the receipt
of the Redemption Form by DCM. |
| 8. |
Redemption of the points,
awarded for gift(s) / benefits is by way of the Cardholder’s
completion of the Redemption Form which shall be mailed
by DCM to the Account Member during the promotion period.
The completed Redemption Form(s) shall be returned by
the Cardholder to DCM by ordinary mail post at P.O.
Box No. 11095,50990 Kuala Lumpur or by fax no. 03-21611518.
DCM shall not be liable to the Cardholder / Account Member
for any late / non-receipt of the Redemption From(s) holder
for whatsoever reasons. |
| 9. |
DCM shall not be held liable
to the Account Member or any other Cardholder under the
same Account Membership for any gift / benefit redemption
undertaken by any other Supplementary Cardholder of the
same account. |
| 10. |
DCM shall not entertain any
Cardholder’s request for a cancellation of the Redemption
Form(s) change of gift(s) / benefit(s) selected once the
Redemption Form(s) is / are received by DCM. The receipt
of the Redemption Form by DCM is not an acknowledgment
by DCM of the entitlement availability of the gift(s)
/ benefits(s) selected by the Cardholder. |
| 11. |
The gift(s) / certificate(s)
will be sent to Cardholder via post / courier. Any insurance
/ surcharge and / or any other additional charges incurred
on such delivery apart from normal courier charges will
be charged into the Account Member’s Account. DCM
shall not be liable to the Account Member or any other
Cardholder in event of delay / non-receipt of such item(s)
so posted / couriered. |
| 12. |
All Club Rewards selections
are subject to availability. While DCM shall endeavour
to honour the selections made, DCM nevertheless reserve
the absolute right at any time to make substitutions at
its sole discretion when necessary without prior notice
to the Cardholder / Account Member. |
| |
| POINTS
PLUS CHARGE |
| 13. |
The Cardholder may opt to
redeem a gift using the full Points redemption or the
partial Points plus charges redemption(“Points Plus
Charge”). The Points Plus Charge option is only
available for selected items, and only at amounts so designated
by DCM and its exercisable through a duly signed Redemption
Form. The charge portion will be billed to the Account
Member’s Account. |
| |
| GENERAL |
| 14. |
Resignation by the Cardholder
from Account Membership or cancellation / withdrawal of
the Cardholder from the Account Membership by the Account
Member shall immediately disqualify the Cardholder from
the CRP and all Points accrued to such Cardholder will
be forfeited forthwith. |
| 15. |
DCM shall not be held liable
to the Cardholder / Account Member for any delay caused
by its establishments and / or Diners Club franchisees
and / or the Postal Authorities in submitting the Spendings
incurred during the promotion period to DCM on time for
processing in the monthly Statement of Account for the
promotion period or for the non-receipt of such Spendings
by DCM due to whatsoever reasons. Proof of charge slips
are not proof of eligible Spendings for the purpose of
CRP. Only eligible Spendings as reflected in the monthly
Statement of Account shall be deemed as valid charges.
DCM shall not be liable to the Cardholder for any failure,
partial total process and / or any errors in the processing
of the Redemption Forms submitted by the Cardholder. |
| 16. |
Proof of posting of the full
payment of any Statement of Account for the said promotion
period is not proof of receipt of the same by DCM. DCM
shall not be liable to the Cardholder / Account Member
for any late / non-receipt of full payment of the Account
due to postal delay or whatsoever reasons. |
| 17. |
DCM records shall be conclusive
and binding and shall be used at all times in determining
the Points entitlements of the Cardholder subject to alterations,
amendments and charges by DCM for the purposes of correcting
such errors, mistakes or inaccuracies in the said records. |
| 18. |
DCM reserve the right to add,
delete or alter the terms and conditions of the CRP or
withdraw the CRP at any time notwithstanding Clause (1)
herein for any reasons whatsoever without prior notice
or assigning any reasons thereto to the Cardholder / Account
Member. |
